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Q: How can I place an order using my gift card or store credit?

To place an order using your gift card/store credit , please follow these steps: Add the item you wish to purchase to your cart. In your cart, enable the "Pay Via Gift Card" option and click Checkout . In the Order Summary section, enter your gift card/store credit to apply the balance. You can use the code multiple times until the entire balance is used. If your total order value is more than the gift card balance, you’ll be prompted to pay the remaining amount at checkout. If you experience any issues while placing the order, feel free to contact our customer support team at cs@fkahumans.com , and we’ll be happy to help you.

FAQs

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We accept all major credit cards, debit cards, and UPI, and we also provide a COD (Cash on Delivery) option for customers in select areas (but it incurs extra charges). Please note that COD is not available for all orders and may depend on your location and order total.In international markets, we accept payment via all major international credit and debit cards, as well as through PayPal.

We usually ship orders from our Warehouse within 2-3 business days of receiving them. After that, it can take up to 3-8 days for shipping companies to deliver your order depending on your location in India. We appreciate your patience and understanding during this process. You will receive tracking details for your order so you can keep track of its status. Once your order leaves our factory, we cannot cancel it. If you experience any issues due to delivery time, please contact our customer service team at cs@fkahumans.com, and we will be happy to assist you.In international markets, please anticipate a delivery timeframe of approximately 25 days for your order.

Absolutely! You can request a return or exchange within 5 days of receiving your order (applicable to eligible products within India).Please note that our return and exchange policy does not apply to international orders.For full details on returns, exchanges, or refunds, please refer to our Return/Exchange policy.

We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at cs@fkahumans.com

When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information.

You can contact us by email(cs@fkahumans.com), WhatsApp. We aim to respond to all inquiries within 24 hours.

To place an order using your gift card/store credit, please follow these steps:

Add the item you wish to purchase to your cart. In your cart, enable the "Pay Via Gift Card" option and click Checkout. In the Order Summary section, enter your gift card/store credit to apply the balance.

You can use the code multiple times until the entire balance is used. If your total order value is more than the gift card balance, you’ll be prompted to pay the remaining amount at checkout.

If you experience any issues while placing the order, feel free to contact our customer support team at cs@fkahumans.com, and we’ll be happy to help you.